The rise of platform ecosystems and data-driven operations has brought new forms of disputes that are highly technical, complex, and often without established legal precedents. We represent clients in resolving a wide range of digital and online disputes, from platform rule changes and algorithmic biases to cross-border e-commerce conflicts and consumer protection claims. Our team advises domestic and international businesses on protecting their commercial interests in China’s fast-evolving digital regulatory landscape through litigation, arbitration, and regulatory proceedings.

Platform and Commercial Disputes

• Platform rules and commission disputes

  We handle disputes between platforms and merchants over rule changes, traffic allocation, and commission deductions.

• E-commerce and consumer conflicts

  We assist in resolving common digital transaction disputes, including returns, platform deductions, and account suspension issues.

• Algorithm-related unfair competition claims

  We represent clients in disputes arising from algorithmic recommendations, ranking suppression, and discriminatory practices.

• Service disruptions and misdirected content

  We represent clients in disputes arising from service outages, misdirected content, and platform failures impacting user experience or causing business loss.

• Influencer termination and revenue sharing disputes

  We handle disputes involving KOL contract terminations, revenue sharing arrangements, live-streaming incidents, and related compensation claims.

IP, Data, and Reputation Protection

• IP infringement and malicious complaints

  We handle IP disputes on e-commerce platforms, including takedown abuse, counterfeit claims, and platform liability issues.

• Defamation and online harassment cases

  We represent clients in cases involving online defamation, reputation harm, and cyberbullying.

• Data-related contractual disputes

  We assist in disputes over data transfers, API access restrictions, and liability for data breaches.

Regulatory and Administrative Proceedings

• Administrative appeals and compliance petitions

  We support clients in challenging platform penalties, product delistings, and account bans through administrative channels.

• Dispute resolution for digital business rights

  We assist clients in safeguarding their commercial interests on digital platforms through litigation, arbitration, and mediation, delivering strategic solutions aligned with China’s evolving digital regulatory environment.